ENG201 Assignment 1 Solution 2023 | ENG201 Assignment 1 2023 | ENG201 Assignment 1 2023 Solution | Spring

Question no: 01

Writing a piece of bad news in an acceptable way requires the use of certain techniques. following is the reservation cancellation email for vendors shared by the event planner.


Solution:


Subject: Important Update Reservation Cancellation for Vendors


Dear Vendor's Name


I hope this email finds you well. I am writing to inform you of an important update regarding the upcoming Event Name. I regret to inform you that due to unforeseen circumstances we have made the difficult decision to cancel the event.


Firstly I would like to express my sincere apologies for any inconvenience or disruption this may cause for you and your team. We understand the time and effort you have put into preparing for this event and we truly value the contributions you have made thus far.


Our team has carefully assessed the situation and after considering various factors including reasons for cancellation we have concluded that it is in the best interest of all parties involved to cancel the event. 

Although this decision was not taken lightly we firmly believe it is the most responsible course of action under the circumstances.


I understand that this news may come as a disappointment especially considering the anticipation and excitement surrounding the event. 

Please be assured that we explored every possible alternative before reaching this decision. Unfortunately external factors beyond our control have ultimately led us to this outcome.


As we deeply respect your time and dedication we are committed to handling this situation as smoothly as possible. Therefore, I would like to discuss the following arrangements


1. Option 

 We can transfer your reservation and associated fees to our next event which is scheduled for proposed date. This would allow you to maintain your participation and showcase your products services to our audience.


2. Option 

 If you are unable to attend the next event we will refund your reservation fees in full within the next number of days. Kindly provide us with the necessary information such as your billing details to expedite this process.


Once again I sincerely apologize for any inconvenience caused and I appreciate your understanding and cooperation during this challenging time. We genuinely value our relationship with you and hope to continue working together in the future.


Please dont hesitate to reach out to me directly at contact information if you have any questions concerns or require further clarification. Our team is here to assist you in any way we can.

Thank you for your support and cooperation. We genuinely appreciate your understanding and we hope to have the opportunity to collaborate again soon.


Warm regards


Your Name

[Your Title/Organization]

[Contact Information]



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